Privacy Policy

1. Who is responsible

SMM4X operates the website and SMM panel and is responsible for the personal information described in this policy. SMM4X operates from Bangladesh and serves users in multiple countries. Privacy questions can be sent to contact@smm4x.com.

2. Information we collect

The information collected depends on how you use SMM4X.

• Account information, such as your email address, username, authentication records and account preferences.
• Order information, such as the selected service, quantity, price, status, public social media link or username and support notes.
• Payment records, such as amount, currency, method, date, status and transaction reference. Payment providers may collect additional financial details under their own policies.
• Communications you send to support, including your message and relevant order or transaction references.
• Technical and usage information, such as IP address, browser, device, operating system, referring page, pages viewed, timestamps, approximate location derived from IP, and security or error logs.
• Cookie and similar technology data used for login sessions, preferences, security, performance and analytics.

3. Social media passwords

SMM4X does not need the password, recovery code or two-factor authentication code for your Facebook, Instagram, YouTube, TikTok, Telegram, X or other social account. Do not provide them in an order or support message.

We process the public profile, post, video, channel or other target link that you submit so the selected service can be delivered.

4. How we use information

We use information only where needed to operate, secure and improve SMM4X or meet a legal obligation.

• Create and secure accounts, maintain sessions and provide dashboard features.
• Confirm payments, maintain balances, process orders and show order history.
• Deliver support, investigate errors and communicate important service or policy updates.
• Detect fraud, abuse, security incidents and violations of our Terms.
• Measure website performance, understand aggregate usage and improve navigation and services.
• Keep accounting, dispute and compliance records where required.

5. Legal bases where applicable

Where data protection law requires a legal basis, we rely on performance of our agreement with you, compliance with legal obligations, our legitimate interests in operating and securing the service, or consent where consent is required. You may withdraw consent for future processing at any time, although another lawful basis may still apply.

6. When information is shared

We do not sell personal information. We may share only the information reasonably necessary with:

• Service delivery providers, which may receive the submitted public link or username and order details needed for fulfilment.
• Payment processors and financial partners that handle a transaction or investigate a payment issue.
• Hosting, security, analytics, communications and support providers that help operate SMM4X under appropriate obligations.
• Professional advisers, authorities or other parties when required by law or reasonably necessary to protect rights, users and the service.
• A buyer or successor in a merger, financing, restructuring or transfer of the business, subject to appropriate safeguards.

7. International processing

SMM4X and its providers may process information in countries other than yours. Where required, we use contractual or other recognised safeguards for international transfers. Local laws in those countries may differ from the laws where you live.

8. How long information is kept

We keep personal information only as long as reasonably necessary for the purposes described above. Retention varies by data type and may depend on account activity, order and payment records, fraud prevention, backup cycles, disputes and legal or accounting requirements. When information is no longer needed, we delete or anonymise it where reasonably possible.

9. Security

We use reasonable technical and organisational safeguards designed to protect information from unauthorised access, alteration, loss or misuse. No online system is completely secure, so you should use a unique password, protect your device and contact us promptly if you suspect account misuse.

10. Cookies and browser choices

Cookies and similar technologies may keep you signed in, remember preferences, support security and help us understand site performance. You can block or delete cookies in your browser, but essential account and dashboard features may then stop working correctly.

11. Your privacy choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of or a copy of your personal information, or to object to certain processing. You may also withdraw consent and complain to the relevant data protection authority.

• Email contact@smm4x.com from your registered address and describe your request.
• We may ask for reasonable information to verify your identity and protect the account.
• Some information may be retained or a request may be limited where permitted by law, including for security, accounting, disputes or the rights of others.

12. Children

SMM4X is not intended for anyone under 18, and we do not knowingly collect personal information from children. A parent or guardian who believes a child has created an account should contact us so we can review and take appropriate action.

13. Third-party services and links

Social networks, payment providers and websites linked from SMM4X operate under their own terms and privacy policies. We do not control their data practices. Review their policies before providing information directly to them.

14. Policy updates and contact

We may update this policy as SMM4X, its providers or legal requirements change. We will publish the new version here and update the date above. For questions or requests, email contact@smm4x.com.